Foreigners live in Japan for various reasons such as studying in Japan, working in Japan, family circumstances, marriage etc.

Recently, commercial services and administrative services that can handle in foreign languages ​​have increased. However, for those with roots in foreign countries, living in Japan is not the only a problem of language. There are still a lot of challenges for foreigners to adapt smoothly to Japanese society, such as differences in lifestyle, social system, law, medical care, welfare, education of children, cultural values, social customs, and communication with Japanese.

There is no guarantee that everyone is familiar with things other than their daily lives. When foreigners get into trouble, the lack of information makes judgment more difficult. In the first place it is not easy to find reliable information, and to find reliable partners who can understand your situation and help you.

We aim to provide reliable information and be a trusted consultation partner.

Information

We provide information through our website and SNS for foreigners to better understand Japanese society. Information on a wide range of fields includes lifestyle, law, medical care, food, health, child rearing, education, social system, culture, etc. We will not only provide the basic information such as administrative rules or public consultation services, but also provide information that is practical and comprehensive, including historical and cultural backgrounds, to reduce the difficulties of foreigners living in Japan.

Consultation

We are the general consultation partner for foreigners living in Japan. we support individual consultation and problem solving. We aim to become a reliable consultation partner who utilizes expert network over various fields, gives appropriate advice according to each problem and situation and provides the best solution.

There are two types of consultation, “general consultation” and “expert consultation”.

General Consultation

After carefully hearing about your problem, our consultants will help you find the answers from experts or public services. It is a reasonable consultation method to seek advice.

General Consultation
Language
Japanese, Chinese, English
Flow of consultation
  • Inquiry by e-mail
    (please briefly explain the troubles and circumstances)
  • Our staff will contact you and hear about the detailed situation face to face or on the phone
    (The first interview is for about one hour. We will check what you trouble is and what kind of help you need. Additional interviews can be arranged if necessary)
  • Consult with the expert on behalf of you and feedback to you the advice from the expert
    (mail or telephone)
  • Your follow-up questions in any
    (email or phone)
  • End of reply, payment of consultation fee
Field
Medical / Welfare
Legal regulations
Labor, social security, taxes, troubles in the workplace, business customs
Child-rearing, nursery school, kindergarten, school, education
Health, food, environment, living environment, real estate
Psychology, mental consultation
Social common sense / lifestyle / relationship with the area
Others
Fee
One consultation for ¥3,500 (60 minutes interview)
* Additional fee applicable to consultation after the initial interview
Additional consultation:¥1,100/30 minutes Coordinate:¥‎1,800/30 minutes
  • * Additional interviews and coordination are counted in units of 30 minutes.
  • * Coordination is the case where staff coordinate or negotiate with the counterparty on behalf of you, or when accompanying you as a translator.
Inquiry

Experts Consultation

For more complicated consultation with high expertise, JII introduces experts according to the situation, and you can directly talk with the experts.

Experts Consultation
Language
Japanese, Chinese, English
* Consultation with experts is normally in Japanese. When you have difficulties in interviewing in Japanese, JII will arrange an interpreter, or you can arrange an interpreter yourself.
Flow of consultation
After interviewing the situation at consultation, JII introduces each field expert according to the contents, and performs setting up to interview.
Special fields
Medical / Welfare
Legal regulations
Labor, social security, taxes, troubles in the workplace, business customs
Child-rearing, nursery school, kindergarten, school, education
Health, food, environment, living environment, real estate
Psychology, mental consultation
Social common sense / lifestyle / relationship with the area
Others
Fee
Overall consultation fee ¥ 3,500 + expert referral fee ¥ 2,000
  • * Direct consultation with experts will cost a prescribed service fee separately.
Inquiry